|
|
21-08-2013, 11:08 AM
|
#1
|
Registered User
Boat make: Phantom 23
Join Date: Mar 2006
Posts: 1,693
|
Tony Davis
Tony, Did you get my email on monday? Give me a call when you get a minute.
Cheers, Ross.
__________________
|
|
|
29-08-2013, 02:56 PM
|
#2
|
Registered User
Boat make: Phantom 23
Join Date: Mar 2006
Posts: 1,693
|
Still waiting for a call...... and they say customer service is dead.
__________________
|
|
|
29-08-2013, 09:22 PM
|
#3
|
Registered User
Country: Guernsey
Occupation: Engineer
Interests: Restoration
Cruising area: Channel Islands & northern French coast
Join Date: Jan 2009
Posts: 154
|
I bet he'll be in touch one day...I'm sure I'd react well if a customer had a pop at me on a public forum
|
|
|
03-09-2013, 08:30 AM
|
#4
|
Registered User
Country: England
Location: Surrey
Occupation: Subsea Design Engineer
Boat name: The Mutz Nuts/Beyond Obsession/HoneyRider
Boat make: Phantom 20, Phantom 25, Cigarette 39 TopGun Unlimited
Engines: Mercury Promax 300 Madefi, Twin Mercury 200XS, Twin Merc Racing 525 EFI's
Cruising area: Eastney/Portsmouth
Join Date: Feb 2005
Location: Surrey
Posts: 757
|
Quote:
Originally Posted by Coronet Kip
I bet he'll be in touch one day...I'm sure I'd react well if a customer had a pop at me on a public forum
|
Hardly a pop!
More a gentle push .... in a frusrtrated attempt/hope of a reply.
I think the simple point here is;
Perhaps said party should have replied in the first place.
Hmmmmmm......Question!
Do you also ignore your customers communications, once you've had there hard earned cash then?
Not a good advert or customer policy in my book!
Have a good day!
|
|
|
24-10-2014, 03:08 PM
|
#5
|
Registered User
Boat make: Phantom 23
Join Date: Mar 2006
Posts: 1,693
|
Tony, Could you give me a call, your number doesn't ring & you've blocked me on facebook, just wanting the faulty pump replaced and parts owed returned,
Many thanks.
Ross.
|
|
|
05-11-2014, 09:25 AM
|
#6
|
Registered User
Boat make: Phantom 23
Join Date: Mar 2006
Posts: 1,693
|
Latest one problem from Tony - The battery you sold me under the pretense of having a 4 year warranty is faulty and after speaking to Odyssey directly as you ignore all calls and messages it has become apparent it has, or rather had a 2 year warranty.
As my contract of sale is with you I will expect a replacement battery from you the same or similar spec to the Odyssey PC1200 Original purchase price £176.50.
Also we are still awaiting the replacement pump for the faulty on you supplied which was returned last month.
Also still waiting for the replacement cowling latch which you broke & our two oil tanks you are in possession.
|
|
|
26-11-2014, 11:51 AM
|
#7
|
Registered User
Boat make: Phantom 23
Join Date: Mar 2006
Posts: 1,693
|
Still heard absolutely nothing from you Tony, nor have you replaced the faulty parts you supplied,replaced the part you broke or our parts you don't own but are holding possession of.
|
|
|
26-11-2014, 12:49 PM
|
#8
|
Registered User
Join Date: Sep 2007
Posts: 513
|
That'll be these these bits
|
|
|
26-11-2014, 02:31 PM
|
#9
|
Registered User
Join Date: Oct 2007
Posts: 1,374
|
That just looks like a cardboard box
|
|
|
26-11-2014, 04:42 PM
|
#10
|
Engine tester
Country: united kingdom
Location: Southend on Sea
Occupation: Construction
Interests: Gin & Women
Boat name: motorvator
Boat make: Revenger San Marino / Sunseeker Camargue 46 / Phantom 18/19/600
Engines: 502 mercruiser / Detroit 550s / 115 ProXS / Anything Borrowed
Cruising area: Thames, Southend
Join Date: Nov 2006
Location: Southend on Sea
Posts: 1,021
|
Ross, you did check Tony's terms and conditions first didn't you?
http://www.bbc.co.uk/news/technology-30100973
__________________
"Lend us a motor Chaos"
|
|
|
26-11-2014, 04:56 PM
|
#11
|
The Doc
Join Date: Mar 2004
Posts: 8,291
|
Quote:
Originally Posted by hunton69
That just looks like a cardboard box
|
Hopefully it's got a boxing glove on a tightly compressed spring inside it
|
|
|
27-11-2014, 03:25 AM
|
#12
|
Registered User
Boat make: Phantom 23
Join Date: Mar 2006
Posts: 1,693
|
Quote:
Originally Posted by Marinautic
That'll be these these bits
|
Maybe Tony can enlighten us as Gareth doesn't know anything about this post or want any involvement in this issue
|
|
|
27-11-2014, 03:38 AM
|
#13
|
Registered User
Boat make: Phantom 23
Join Date: Mar 2006
Posts: 1,693
|
Quote:
Originally Posted by Captain Chaos
Hopefully it's got a boxing glove on a tightly compressed spring inside it
|
That's a bit mean Loz, I was being pretty civil with this.
Its not as if I've shared the rigging work that Tony's done.
|
|
|
27-11-2014, 10:06 AM
|
#14
|
The Doc
Join Date: Mar 2004
Posts: 8,291
|
Quote:
Originally Posted by RossM
That's a bit mean Loz, I was being pretty civil with this.
Its not as if I've shared the rigging work that Tony's done.
|
The delusion continues
|
|
|
29-12-2014, 12:41 PM
|
#15
|
Registered User
Boat make: Phantom 23
Join Date: Mar 2006
Posts: 1,693
|
Still waiting so the return of our parts Tony.
I also need a replacement battery as the one you supplied under the pretence of having a 4 year warranty had failed and odyssey have told me its not under warranty with then after 2 years.
Still waiting Tony, still waiting.
|
|
|
29-12-2014, 12:59 PM
|
#16
|
The Doc
Join Date: Mar 2004
Posts: 8,291
|
I'll guess you'll be waiting a bit longer Ross, funnily enough!
|
|
|
29-12-2014, 01:02 PM
|
#17
|
Registered User
Boat make: Phantom 23
Join Date: Mar 2006
Posts: 1,693
|
Tonys a big boy, I'm sure he can speak for himself, better still just return the parts as he promised to do.
Happy christmas and new year ole pal x
|
|
|
15-02-2015, 03:20 PM
|
#18
|
Registered User
Boat make: Phantom 23
Join Date: Mar 2006
Posts: 1,693
|
TTT Same story.
|
|
|
15-02-2015, 06:58 PM
|
#19
|
Registered User
Join Date: Oct 2007
Posts: 1,374
|
So Is Ross a T*** or is Tony a tosser.
Over to you captain....
|
|
|
15-02-2015, 09:03 PM
|
#20
|
The Doc
Join Date: Mar 2004
Posts: 8,291
|
Not for me to make that decision Barry!
I think it's a case of those of us that know, know, and those that don't can probably guess!
__________________
|
|
|
|
|
Thread Tools |
|
Display Modes |
Linear Mode
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
» Recent Threads |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|