Quote:
Originally Posted by Matt
Thanks. Just upgraded my home broadband to 20 meg too - it's pretty good isn't it.
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I'm with Orange formerly Wanadoo formerly Freeserve. Over the years they have upgraded their service from 512K to 1 meg to 2 meg and now they have upto 8 meg. Each time they upgraded they didn't bother to tell me or upgrade me they just let me pay over the odds for an out of date service. Each time when I noticed they had a better service than I was on I had to phone them up and get them to upgrade me. When they upgraded to the 'upto 8 meg' service they told me as soon as it was available in my area they would let me know and upgrade me. 11 months later I discover that the 'upto 8 meg' service has been available on my exchange for 6 months. Phone call to Orange, upgrade, now getting about 6.5 megs. Last week I recieved an email from Orange entitled 'Even faster Orange Broadband for free' stating:
Hello
Great news. We're making some changes that could mean we can speed up your broadband service - for free!
We're going to complete your upgrade on 14/05/2007 at some point between 8am and 6pm. It'll only take about half an hour, but during that time you won't be able to get online.
So, how feckin come it just took me 18 feckin minutes to downloads that 60 meg file, where previosly it took me about 80 seconds? Another feckin phone call to their 0870 number